Question 1

How do I reserve a neon sign for my event?

Accepted Answer

To reserve a neon sign for your event, simply browse our collection,  choose your desired sign, and click on the 'Rent Now' button. You'll be  prompted to provide event details, select a pickup time, and make a $25  deposit to secure your booking.

Question 2

How much does it cost to rent a neon sign?

Accepted Answer

The total cost to rent a neon sign for your event is $75. This includes a  $25 deposit to secure your reservation and the remaining $50 due upon  meetup.

Question 3

Where do I pickup the sign?

Accepted Answer

Once we discuss where the event will be held, we can discuss a meetup  place or we can drop off the neon sign to you for a small additional  fee.

Question 4

Can I customize the neon sign for my event?

Accepted Answer

Currently, our neon sign rentals are for pre-designed signs in our  collection. However, if you're interested in a custom design, please  contact us, and we'll be happy to help create you one.

Question 5

Do you offer delivery and setup services?

Accepted Answer

At the moment, we offer meetup or delivery services. You are responsible  for safely transporting the neon sign to your event location and  setting it up. We'll provide instructions and ensure your sign is  well-packaged for transport.

Question 6

What if I need to cancel my rental reservation?

Accepted Answer

If you need to cancel your rental reservation, please let us know as  soon as possible. The $25 deposit is non-refundable, but we can assist  you in rescheduling your rental for a future date if needed.

Question 7

How long can I keep the neon sign for my event?

Accepted Answer

Our standard neon sign rental duration is for the day of your event.  You'll pick up the sign on the day and return it the following day,  ensuring you have ample time to set up and enjoy the sign at your event.

Question 8

What happens if the neon sign is damaged during my rental period?

Accepted Answer

We understand that accidents can happen. If the neon sign is damaged  during your rental period, please contact us immediately to assess the  situation. Depending on the extent of the damage, additional charges may  apply for repairs or replacements. The replacement fees will not exceed  $250.

FAQ